General Sales Conditions

Clause 1: GENERAL PROVISIONS 
These General Terms of Sale apply to individual reservations for five or fewer rooms made at the same time concluded directly in the Hôtel des Métallos property. 
The customer undertakes to comply with and to ensure compliance with all provisions set out in this document as well as the statutory and regulatory requirements. 
These terms of sale may be modified at any time, and the applicable terms will be those in effect as of the date on which the reservation is made. 
These general terms of sale will take precedence over any other general terms of sale not expressly authorised by the SARL HOTEL DE MERICOURT, owner of the Hôtel des Métallos. 

Clause 2: CAPACITY 
The customer acknowledges having the capacity to enter into a contract, i.e. being of legal age and not being under guardianship or trusteeship.

Clause 3: TERMS FOR RESERVATIONS 
The rates charged will be provided in euros (€) per room and per night, including taxes and service. The rates charged will be strictly limited to the services mentioned in the reservation. 
The prices mentioned on the site may be modified without prior notice, and only the price specified in the reservation confirmation will be contractually binding. 
The reservation will only be effective if the customer guarantees the reservation by providing a credit card number with the expiration date, valid at the time of the customer's stay. The hotel reserves the right to refuse any reservation in the event that the credit card number is not correct. 
During the recording of the reservation, a debit authorisation will be done on the credit card. This will be done for information purposes and will in no case be a debit from the account (except in the event of offers, non-cancellable, non-modifiable and fully prepaid at the time of the reservation). 
During some periods, pre-payment for the stay will be required (non-refundable). 
For stays of duration of five or more nights, total pre-payment will be required.

Clause 4: AVAILABILITY OF ROOMS 
The rooms will be made available beginning at 2:00 p.m. on the arrival date and must be vacated at least before 11:30 a.m. on the departure date.

Clause 5: TERMS FOR CANCELLATION 
If the reservation is made on our Web site, any cancellation should be made through the Web site by clicking on "modify or cancel ". You may also cancel your reservation with the hotel. 
Please note that some offers do not permit any modification or cancellation and that full pre-payment will be required when the reservation is made. 
No fee will be charged if the reservation is cancelled one day before the arrival date before 4:00 p.m. (local time). Beyond this period, the first night will be billed. At certain periods (exhibition periods), this period will be increased to three days before the arrival. 
The date of receipt of the cancellation request (by e-mail, mail, telephone, fax) will be the date used for the actual cancellation of the reservation. 
In the event that the customer does not show up at the hotel without having provided a cancellation, the amount for the first night will be billed. 

Clause 6: TERMS OF PAYMENT 
Payment for all services will be made directly to the hotel (except for reservations pre-payable at the time of the reservation). 
Payment on the site will be made by bank card via a secured payment system.

Clause 7: CHANGE IN LODGING 
In the event of a case of force, an exceptional event, or technical problems in the hotel making the customer's stay impossible, the hotel shall make every effort to find alternate lodging, if possible in a hotel of the same category or a higher category. Fees for the change (additional price) will be borne by the hotel.

Clause 8: DATA PROTECTION AND CIVIL LIBERTIES 
In application of Act 78-17, known as the data protection and civil liberties act, customers are advised that their reservations are subject to computerised processing including name information. Users have a right to access and correct data entered, which may be exercised with the registered office of the company. This information will not be disclosed to third parties.

Clause 9: CLAIMS 
All claims must be sent by registered mail with return receipt to SARL HOTEL DE MERICOURT 50 rue de la Folie-Méricourt 75011 PARIS, no later than 15 days after the departure date. Beyond this period, no claim may be taken into consideration.

Clause 9: CLAIMS 
All claims must be sent by registered mail with return receipt to SARL HOTEL DE MERICOURT 50 rue de la Folie-Méricourt 75011 PARIS, no later than 15 days after the departure date. Beyond this period, no claim may be taken into consideration.

Clause 11: RECOMMENDATIONS 
The customer undertakes not to invite any individual whose behaviour is likely to bring harm to the establishment, and the hotel operator reserves the right to intervene if necessary.

Clause 12: INTELLECTUAL PROPERTY 
Regarding the use of the Web site, SARL HOTEL DE MERICOURT holds all intellectual property rights related to the site. 
The elements accessible on the site, in the form of text, photographs, images, icons, sounds, videos, software, or databases, are also protected by intellectual and industrial property rights and other proprietary claims held by SARL HOTEL DE MERICOURT. 
Unless express written consent is given by SARL HOTEL DE MERICOURT, the reproduction, exploitation, distribution, or use for any reason whatsoever, even partially, of the elements present on the site or the distribution of a simple hyperlink is expressly prohibited.

Clause 13: ASSIGNMENT OF JURISDICTION 
Any disputes resulting from the application or interpretation of these general terms of sale will be subject to French law and will fall within the exclusive authority of the French courts under the jurisdiction of the Court of Appeal of Paris.